Support
We're here to help you on your journey to mindful drinking.
Contact Us
If you have any questions, concerns, or issues with the Valeria app, please don't hesitate to reach out to our support team.
What We Can Help With
- Technical issues with the app
- Questions about features and functionality
- Account and data concerns
- Feedback and suggestions
- Privacy and security questions
- AI coaching feature assistance
Response Time
We aim to respond to all support inquiries within 24-48 hours during business days. Please note that response times may be longer during weekends and holidays.
Before You Contact Us
To help us assist you more effectively, please include the following information in your support request:
- Your device model and iOS version
- Version of the Valeria app you're using
- A detailed description of the issue or question
- Any error messages you've encountered
- Steps to reproduce the issue (if applicable)